Dear Editor

It is a welcome facilitation by the Ministry of Human Services and Ministry of Finance to provide this service to pensioners who cannot make the trip to the Post Office or place to redeem the vouchers, so I am writing this letter with the intention of making this service better.

Can the Ministry of Human Services or Ministry of Finance indicate when pensioners can expect the pension deposits to hit the bank account. Pensioners have bills to pay and expenses to meet and usually expect the monies to be in the account at the start of the month or by the latest mid-month. It would be useful to publish the dates when these payments would be sent to the local banks.

I am not sure if all local banks deduct a service fee for this, but DBL does, can the appropriate Ministry investigate this also.

Yours truly,

S. James